Frequently Asked Questions
Frequently Asked Questions
How long does it take to process my order?
Most orders are handmade and ship within 3–5 business days. Custom orders or larger orders may require additional processing time.
Do you offer local pickup?
Yes! We proudly offer FREE local pickup in Savannah, Georgia. Once your order is ready, you'll receive an email with pickup instructions.
Can I request a custom design?
Absolutely! We specialize in custom apparel and personalized gifts. If you have a design idea, we'd love to help bring it to life.
What shirt brands do you use?
We primarily use high-quality brands such as Gildan Softstyle, Bella+Canvas, and Comfort Colors, depending on the design and product selected.
What sizes do you offer?
Most apparel is available in Small through 3XL. Some styles may offer additional sizes.
How should I care for my apparel?
To keep your design looking its best:
- Turn garment inside out.
- Machine wash cold.
- Tumble dry low or hang dry.
- Do not bleach.
- Do not iron directly over the design.
Do you accept returns or exchanges?
Since many of our products are made to order or personalized, we do not accept returns or exchanges unless the item arrives damaged or we made an error. Please contact us within 3 days of delivery if there is an issue with your order.
Do you ship nationwide?
Yes! We ship throughout the United States.
How can I contact K & B Kreations?
Email us anytime at:
We typically respond within 24 hours.